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Personalized,
Client-centric, AI-Powered

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CLEFTA 360™ Customer Care

Our revolutionary video chat solution transforms customer support, boosting agent efficiency and customer satisfaction. With just one click, agents and customers connect face-to-face. Gone are the days of frustrating explanations and miscommunications.

Key Features

Built-in Scheduler
One-Click link connection
Notes-taking
Screen-sharing
Chat
Reporting
Session Recording
Compliance and PHI Protection
Internet speed versatility

Personalized

Convert an inbound call into a live video session.

AI-Powered

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Improve agent-customer interaction with the help of AI-based facial expression analysis.

Client-Centric

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Post-session feedback survey creates an engaging customer experience.

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